Return Policy

Last Updated: June 2026

At DFNDSTAR, we want you to love your purchase. If you're not completely satisfied, we're here to help.

10-Day Return Policy

We accept returns within 10 days of the delivery date.

To be eligible for a return, items must:

Be unused, unworn, and unwashed
Have all original tags attached
Be in their original packaging
Be free from stains, odors, damage, or signs of wear

Swimwear & Intimate Apparel

For hygiene reasons, swimwear and bikini bottoms can only be returned if:

The protective hygiene liner remains attached
The item has not been worn, washed, or altered
The item is returned in original condition

Items that do not meet these requirements cannot be refunded.

Non-Returnable Items

The following items are not eligible for return:

Final sale items
Clearance items
Gift cards
Personalized or custom products
Products damaged through normal wear and tear

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.

Please include:

Your order number
Photos of the item
Photos of the packaging (if applicable)

We will work to resolve the issue as quickly as possible.

Return Shipping

Customers are responsible for return shipping costs unless:

The wrong item was received
The item arrived damaged
The product is defective

Original shipping charges are non-refundable.

We recommend using a trackable shipping service, as we are not responsible for lost return packages.

Refund Processing

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days.

Depending on your financial institution, additional processing time may apply.

Exchanges

We currently offer exchanges for defective or damaged items only.

For size changes or alternative products, please place a new order after your return has been approved.

How to Start a Return

To request a return, please contact us at:

Email: support@dfndstar.com

Please include your order number and the reason for your return request.

Contact Information

DFNDSTAR

Website: www.dfndstar.com